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Continue ShoppingPrivacy Policy
1. Introduction
Vichi Snacks (“Company”, “we”, “our”, or “us”) operates this online e-commerce platform to offer our food products to customers across India. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and the rights you have regarding your data.
2. Information We Collect
We collect only the information necessary to process your orders and provide a smooth shopping experience.
1.1 Personal Information Provided by You
When you place an order on Vichi Snacks, we collect the following details:
Name
Phone Number
Email Address (if provided)
Shipping Address
1.2 Payment Information
We do not store or process your debit/credit card, UPI, net banking, or wallet information.
All payments are securely handled by third-party payment gateways compliant with PCI-DSS standards.
1.3 Automatically Collected Data
When you visit our website, certain technical information may be automatically collected, such as:
IP address
Browser type
Device type
Cookies for enhancing user experience
3. How We Use Your Information
We use your information only for legitimate business purposes, including:
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To process, manage, and deliver your orders
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To provide order updates via SMS or email
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To offer customer support
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To improve website performance and user experience
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To comply with legal and regulatory obligation
4. Sharing of Information
We do not sell or rent your personal information to any third parties.
We may share your information only with:
Delivery partners / courier companies to deliver your orders
Third-party payment gateway (for transaction processing only)
Service providers who assist in website operations, strictly on a need-to-know basis
Legal authorities, if required under applicable law
All third parties are obligated to maintain the confidentiality of your information.
5. Data Security
We implement reasonable technical and administrative measures to protect your data from unauthorized access, alteration, or misuse.
However, no method of transmission over the internet is fully secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information only for as long as required for:
Order processing
Legal compliance
Customer support
7. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites.
8. Get in Touch
For any questions about this Privacy Policy or your data, please contact:
- info@vichiagro.com
- 8169569923